AEOBuzz Terms of Service

Effective Date: [DATE — to be set upon attorney review completion]
Version: Draft 1 (pre-attorney-review)

1. Agreement to Terms

1.1 These Terms of Service (“Terms”) govern your use of AEOBuzz's AI-search visibility audit, reporting, and monitoring services (the “Service”). By purchasing, accessing, or using the Service, you agree to these Terms. If you do not agree, do not purchase or use the Service.

1.2 “AEOBuzz,” “we,” “us,” and “our” refer to [LEGAL ENTITY NAME AND STATE OF FORMATION — to be confirmed]. “You” and “Customer” refer to the business or individual purchasing the Service.

1.3 These Terms constitute the entire agreement between you and AEOBuzz regarding the Service and supersede any prior written or oral agreements on the same subject.

1.4 If the Service is accepted via online checkout (clickwrap acceptance), your affirmative act of checking the acceptance box and completing payment constitutes your electronic signature on these Terms, consistent with the Electronic Signatures in Global and National Commerce Act (15 U.S.C. §7001 et seq.) and the Uniform Electronic Transactions Act as adopted in your state of residence. [Acceptance mechanism to be reviewed by counsel for compliance with the actual checkout flow.]

2. Nature of the Service (Information-Only Posture)

2.1 The Service is an information-only audit and reporting product. AEOBuzz measures, reports, and analyzes how your business appears (or does not appear) in AI-generated answers produced by third-party platforms including but not limited to ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews. The Service delivers reports, scoring, recommendations, and monitoring dashboards.

2.2 AEOBuzz reports visibility. AEOBuzz does not guarantee results. Specifically:

• (a) AEOBuzz does not guarantee, warrant, or promise that your business will appear, rank, or be cited in any AI-generated answer on any platform.
• (b) AEOBuzz does not guarantee, warrant, or promise any increase in search traffic, AI-driven referrals, customer inquiries, leads, sales, or revenue as a result of the audit or its recommendations.
• (c) The rankings, citations, and answer compositions produced by ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews, and all other third-party platforms are controlled entirely by those platforms' proprietary models and algorithms. AEOBuzz has no control over those models and cannot influence, guarantee, or predict their outputs.
• (d) Google's own published guidance states that “no one can guarantee a #1 ranking on Google.” The same principle applies to AI-generated answers: no third party can guarantee placement in an AI model's synthesized response, because the synthesis is controlled by the model provider, not by the third party.

2.3 The recommendations AEOBuzz provides in its audit reports areinformational recommendations, not a guarantee that implementing them will produce any specific outcome. Whether you implement any recommendation, and the results of any implementation, are entirely your responsibility and depend on factors AEOBuzz does not control.

2.4 AEOBuzz is a software and analytics service. AEOBuzz does not perform physical services (installation, repair, emergency response, or any service to your end-customers). AEOBuzz is not a substitute for legal, accounting, or other professional advice. Nothing in the Service or these Terms constitutes legal, tax, accounting, or other professional advice.

3. Your Responsibilities

3.1 You represent that you are authorized to purchase the Service on behalf of the business identified at checkout and that the business information you provide is accurate.

3.2 You are responsible for implementing any recommendations from the audit report. AEOBuzz's deliverable is the report; implementation is yours or your contractor's.

3.3 You agree not to use the Service to audit a business you do not own or represent, and not to use the Service for any unlawful purpose.

4. Data Handling

4.1 What AEOBuzz collects. To perform the audit, AEOBuzz collects and analyzes publicly available information about your business, including: your business website content, your public business listings, your public presence in AI-generated answers, your public reviews and citations, and other publicly accessible signals relevant to AI-search visibility. AEOBuzz does not knowingly collect personal information about your end-customers (your patients, clients, homeowners, etc.).

4.2 How AEOBuzz uses your data. AEOBuzz uses the collected information to produce your audit report, scoring, recommendations, and monitoring dashboards. AEOBuzz may aggregate and anonymize audit data across customers to produce industry benchmarks and research (no individual customer or their end-customers will be identifiable in any aggregated or anonymized output).

4.3 Data retention. AEOBuzz retains your audit data for the duration of your subscription and for [RETENTION PERIOD — to be set by counsel, e.g., 12 months after subscription termination] thereafter, except where longer retention is required by law. You may request deletion of your data at any time by contacting [CONTACT EMAIL — to be set]. AEOBuzz will delete your data within [TIMEFRAME — e.g., 30 days] of a verified deletion request, except where retention is required by law.

4.4 Third-party platforms. AEOBuzz queries third-party AI platforms (ChatGPT, Perplexity, Gemini, Claude, Google AI Overviews) to measure your visibility. AEOBuzz does not access your accounts on those platforms unless you explicitly grant access. Those platforms' own terms of service govern your relationship with them; AEOBuzz's Service does not alter your obligations to any third-party platform.

4.5 Security. AEOBuzz implements industry-standard technical and organizational measures to protect the data it collects. However, no method of data transmission or storage is completely secure, and AEOBuzz cannot guarantee absolute security.

4.6 No sensitive data. You agree not to provide AEOBuzz with sensitive personal data (Social Security numbers, medical records, financial account credentials, or other regulated personal data) through the Service. AEOBuzz's Service is not designed to process such data. If you inadvertently provide it, contact [CONTACT EMAIL] immediately for deletion.

4.7 If you grant access to your analytics. If, in any future Service tier, you grant AEOBuzz access to your Google Search Console, Google Analytics, or other third-party analytics accounts, that access is governed by a separate data-access authorization and the third-party platform's own terms. AEOBuzz will use that access solely to produce your audit and will revoke access upon your request or subscription termination.

5. Fees and Payment

5.1 The Service is offered at the prices published at [PRICING PAGE URL] at the time of purchase. Audit tiers ($97–$497) are one-time purchases. Monitoring subscriptions are billed on the recurring cycle selected at checkout.

5.2 All fees are due at the time of purchase unless otherwise stated. Subscription fees are billed in advance for each billing cycle.

5.3 You are responsible for all taxes associated with your purchase, except for taxes on AEOBuzz's net income.

5.4 AEOBuzz may change its fees upon reasonable advance notice. Price changes do not affect subscriptions already paid for the current billing cycle.

6. Refunds

6.1 [REFUND POLICY — to be set by counsel and business operator. Recommended posture: audit reports are delivered immediately upon completion and are non-refundable once the report has been generated and delivered, because the audit work is performed upon purchase. Monitoring subscriptions may be cancelled to prevent future billing but are non-refundable for the current paid period. This must be reviewed for consistency with state refund laws and the actual delivery flow.]

7. Intellectual Property

7.1 The audit methodology, scoring algorithms, report formats, and all AEOBuzz-developed software and content are the intellectual property of AEOBuzz. You receive a personal, non-exclusive, non-transferable license to use the audit report and dashboards delivered to you for your internal business purposes.

7.2 You may not resell, redistribute, publicly publish, or use AEOBuzz's audit reports or methodology outputs to build a competing service.

7.3 The audit report delivered to you is yours to use internally. You may share it with your contractors or advisors for the purpose of implementing its recommendations.

8. Disclaimer of Warranties

8.1 THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, AEOBUZZ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.2 AEOBuzz does not warrant that the Service will be uninterrupted, error-free, or that the audit results will be accurate, complete, or current. AI-generated answers change continuously; audit results reflect a point-in-time measurement and may be outdated by the time you read them.

8.3 AEOBuzz does not warrant that implementing any recommendation will produce any specific result, including but not limited to increased visibility, traffic, citations, leads, or revenue.

8.4 Some jurisdictions do not allow the exclusion of certain implied warranties; in those jurisdictions, the exclusions above apply to the maximum extent permitted by law.

9. Limitation of Liability

9.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AEOBUZZ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF AEOBUZZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, AEOBUZZ'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO AEOBUZZ IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

9.3 The limitations in this Section 9 do not apply to liability that cannot be excluded or limited under applicable law, including but not limited to liability for gross negligence, willful misconduct, or fraud, to the extent such liability cannot be lawfully excluded. [Counsel must confirm which exclusions are non-waivable in each operating state.]

9.4 You acknowledge that the limitations of liability in this Section 9 are a material basis of the bargain between you and AEOBuzz and that without them the fees charged for the Service would be substantially higher.

10. Indemnification

10.1 You agree to indemnify and hold harmless AEOBuzz from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Service, your violation of these Terms, your infringement of a third party's rights, or your provision of inaccurate business information.

10.2 AEOBuzz will indemnify you against third-party claims that the Service infringes a valid U.S. intellectual property right, subject to the limitation of liability in Section 9, provided AEOBuzz is promptly notified and given control of the defense.

11. Term and Termination

11.1 These Terms are effective from your first purchase and remain in effect for the duration of your use of the Service.

11.2 You may cancel a monitoring subscription at any time to prevent future billing. Cancellation does not refund fees already paid for the current billing period.

11.3 AEOBuzz may suspend or terminate your access to the Service for violation of these Terms or for non-payment.

11.4 Upon termination, your license to use the Service ends, but you retain the audit reports already delivered to you for internal use. AEOBuzz will delete your data per Section 4.3.

12. Modifications to These Terms

12.1 AEOBuzz may modify these Terms upon reasonable advance notice. For existing subscriptions, the modified Terms take effect at the start of the next billing cycle after notice. Continued use after the effective date constitutes acceptance of the modified Terms.

12.2 Material changes (fee increases, material reduction in service scope) require [30 days] advance notice.

13. Governing Law and Dispute Resolution

13.1 These Terms are governed by the laws of [GOVERNING-LAW STATE — to be set by counsel, likely the state of AEOBuzz's entity formation], without regard to conflict-of-laws principles.

13.2 Any dispute arising out of or related to these Terms or the Service shall be resolved through binding arbitration in [VENUE — to be set by counsel], except that either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information. [Arbitration clause must be reviewed by counsel for enforceability — some states restrict mandatory arbitration in B2B contracts with sole proprietors.]

13.3 You and AEOBuzz each waive any right to a jury trial and to participate in a class action or class arbitration.

14. General Provisions

14.1 Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.

14.2 No waiver. AEOBuzz's failure to enforce any provision does not waive its right to enforce it later.

14.3 Assignment. You may not assign these Terms without AEOBuzz's written consent. AEOBuzz may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

14.4 Notices. Notices to AEOBuzz should be sent to [CONTACT EMAIL / ADDRESS]. Notices to you are sent to the email address you provide at checkout.

14.5 Force majeure. AEOBuzz is not liable for any failure or delay due to causes beyond its reasonable control, including but not limited to third-party platform outages, AI model changes, internet disruptions, or acts of God.

14.6 Entire agreement. These Terms, together with any order form or subscription agreement signed by both parties, constitute the entire agreement between you and AEOBuzz regarding the Service.

15. Contact

AEOBuzz [LEGAL ENTITY NAME]
[ADDRESS]
[EMAIL]
[PHONE — if applicable]